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Technical support
Secure, proprietary omnichannel platforms & tools to augment your tech support departments
Technical Support software solutions
Exploring the Boundaries of Healthcare and Biotechnology, Delivering Innovative Solutions for a Healthier Future
Shared inbox and help desk software
Additional features will help to collect,
manage and report on customer
communications, drastically improving
the help desk efficiency.
Service desk software
Covers ticket handling and help desk
type functionality, but it also extends
into strategic areas, including change
requests, service configuration, and
license management
Messaging and chat
systems
These tools offer a more conversational
approach to communication with
customers, with real-time chat and
messaging that applies an
asynchronous method to your support
system.
Phone support tools
Internet-based telephony has enabled
many simple, fast phone support
services and new sorts of massive call
center systems
Customer relationship management (CRM)
software
CRM software focuses on building and
employing a database of customer
information, often for sales and account
management purposes
Knowledge base software
A knowledge domain will become a
powerful tool to enable one-to-many
sharing of data against the one-on-one
focus of other customer service software
Our services allow us to deliver Business Inteligence
Stack for delivery it
F. A. Q.
By the six years of experience, Pixoft team formed a wide list of case studies. Check out
our featured project to see how we already enriched our partners businesses with
problem-solving IT solutions
Pix is on a mission to unleash the world’s untapped human potential by bridging the gap between the software engineering talent that exists around the world and the amazing opportunities at leading companies across Silicon Valley and the U.S.
In today’s remote-first world, it can be hard for software developers to get noticed among a planetary pool of talent. That’s where Pixoft steps in to help build your dream engineering career, powered by AI
Machine learning services are a type of artificial intelligence (AI) service that allow businesses to use sophisticated algorithms to learn from data and make predictions and recommendations.
Machine learning services can be used for a variety of purposes, such as predicting consumer behavior, increasing sales, improving customer service, and more. They work by using large amounts of data to “train” the algorithm, and then that algorithm can make predictions and recommendations based on what it has learned
Product Managers are a guiding hand for your team. They are responsible for assisting in building products that surpass business objectives and solve customer needs. In summary, they maximize success at every step of the product’s life-cycle by managing a team’s timeline and quality of work, allowing the team to reach a potential that they never thought possible
Agile Product Management is essentially how it sounds. It encourages an adaptive approach to product planning and implementation by quickly responding to feedback. This information helps to build products that customers want and need
Strategy planning is a key to success — finding a way to reach for the top, then executing the plan and measuring results. Apart from formulating a strategy, a product expert also coordinates its execution with relevant teams. Setting and measuring objectives and key results helps to effectively drive growth
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